Contact Us
Contact Us
We're here to help! Whether you have questions about our products, need assistance with an order, or just want to say hello, we'd love to hear from you.
For general inquiries, orders, and support:
support@shopvelorapets.com
We typically respond within 24 hours during business days.
Customer Support Hours
Monday - Friday: 9:00 AM - 6:00 PM AEDT
Saturday - Sunday: Closed
What We Can Help With
- Product information and recommendations
- Order status and tracking
- Returns and exchanges
- Shipping inquiries
- General questions about Velora Pets